GST Refund

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What is GST Refund?

A GST refund is the process by which registered taxpayers can claim an excess amount if they have paid more than what they owe. They can file a refund with necessary details on the GST portal.

Cash flow and working capital requirements of producers and exporters may be adversely affected if GST refunds are delayed. Therefore, one of the objectives of the GST implementation is to ensure that the returns process is simplified so that manufacturers and exporters do not face any problem due to delay. Tax administration is made more efficient by the speedy course of the GST refund process.

The GST system has refund provisions and aims to standardize and harmonize GST refund procedures. Therefore, a standard form has been created for submitting return requests. The appeal process can be completed online in a timely manner

Situations that can lead to Refund Claims

A proper refund mechanism is necessary for effective tax administration, as trade is facilitated via the release of blocked finances for modernization, expansion, and working capital requirements of a business. The situations that could lead to refund claims include the following:

  • Exports of commodities or services
  • Deemed exports
  • Refund of taxes when embassies make purchases
  • Supplies to developers and units in special economic zones
  • Refund of accrued input tax credit on account of inverted duty structure
  • Refund of pre-deposit
  • Refund arising from order, judgment, direction or decree of the Appellate Tribunal, Appellate Authority or any court of law
  • Refund of taxes when embassies make purchases
  • Finalization of provisional assessment
  • Excess payment because of an error
  • Refund due to issuance of refund vouchers for taxes paid on advances against which commodities or services haven't been supplied
  • Refunds to overseas tourists of GST paid on commodities within the country and carried to an international location when they depart India
  • Refund of SGST and CGST paid by considering the supply in the course of inter-state commerce or trade

Time limit for claiming the GST refund

Reason for claiming GST Refund

Relevant Date

Excess payment of GST

Date of payment

Export or deemed export of goods or services

Date of dispatch/loading/passing the frontier

ITC accumulates due to zero-rated supplies or export of goods or services.

Date of issue of invoice or the date of payment received as the case may be.

Finalization of provisional assessment

Date on which tax is adjusted

Process for GST Refund

1. How can I claim refund of excess amount available in Electronic Cash ledger?

  1. Login to GST portal for filing refund application under refunds section.
  2. Navigate toServices > Refunds > Application for Refundoption.
  3. Select the reason of Refund as ‘Refund on account of excess balance in cash ledger’. File refund application in GST RFD-01.
  4. The amount available in Electronic Cash Ledger would be auto-populated in the refund application in a matrix.
  5. Mention the amount of refund to be claimed in GST RFD-01 in refund claimed table and file the form.

2. What is the amount limit for claim of refund in case of “Refund of excess amount from the cash ledger”?

There is no minimum limit restriction for refund of excess amount in Electronic Cash Ledger.

3. What are the relied upon documents which I have to upload with refund application on account of excess payment of tax?

You have to upload documents as are required to be filed along with Form RFD-01, as notified under CGST Rules or Circulars issued in the matter and other such documents the refund sanctioning authority may require.

Taxpayers have an option to upload 10 documents with the refund application, of size up to 5 MB each. Any supporting document can be uploaded by the taxpayer, if required.

4. To whom should I file my application with?

The taxpayer shall file the refund application in Form GST RFD-01 on GST portal. Taxpayer shall choose ground of refund as “Refund of excess balance in Electronic Cash Ledger” for claiming refund. After filing, refund application shall be assigned to Refund Processing Officer and refund applicant can track the status of refund application.

5. Can I save the application for refund?

Application for refund can be saved at any stage of completion for a maximum time period of 15 days from the date of creation of refund application. If the same is not filed within 15 days, the saved draft will be purged from the GST database.

Note: To view your saved application, navigate to Services > Refunds > My Saved/Filed Applications option.

6. Do I need to upload any statement for claiming refund?

No statement template is required to be uploaded for claiming refund. You need to mention the refund to be claimed details in the refund application screen while filing refund application.

7. How will I know the balance available in my Electronic Cash Ledger?

Balance amount available in your Electronic Cash Ledger is auto-populated in Form GST RFD-01. You can enter the amount of Refund to be claimed for Integrated Tax, Central Tax, State/ UT Tax and Cess in table “Refund Claimed”.

However, the amount of refund to be claimed cannot be more than the balance amount available in Electronic Cash Ledger.

8. Can I preview the refund application before filing?

Yes, you can preview the refund application in PDF format to check for any inconsistency or discrepancy before filing on the GST Portal.

9. How can I track the status of application for refund?

To track your filed application, navigate to Services > Refunds > Track Application Status option.

10. What is ARN?

Once the refund application is filed, Application Reference Number (ARN) receipt would be generated and ARN would be sent to your registered e-mail address and mobile number.

11. How can I download the ARN?

To download Filed applications (ARNs) PDF documents navigate to Services > Refunds > My Applications command.

12. Where can I download my filed refund application?

Navigate to Services > User Services > My Applications link to download your filed refund application.

13. What happens when refund application in case of “Refund of excess balance from Electronic Cash Ledger” is filed?

  • GST Portal generates an ARN and displays it in a confirmation message, indicating that the refund application has been successfully filed.
  • GST Portal sends the ARN to e-mail and SMS of the registered taxpayer.
  • GST Portal also makes a Debit entry in the Electronic Cash Ledger for the amount claimed as refund.

14. Whether there is any ledger entry on filing refund application?

Yes, there is a debit entry in Electronic Cash Ledger for the amount claimed as refund. The ledger entry would be posted to Electronic Cash Ledger only after filing of refund application.

15. When / how will the refund Form RFD-01 be processed?

Once the ARN is generated on filing of refund application in Form RFD-01, the refund application along with the documents attached while filing the form would be assigned to Jurisdictional Refund Processing Officers for processing the refund. Tax payer can track the status of refund application using track status functionality.

The application will be processed and refund will be disbursed by the Jurisdictional Authority after scrutiny.

Q. No. 16 to 17 are FAQs related to Creation of new UT of Ladakh and consequent changes of GST for taxpayers

16. I have received an intimation that a new GSTIN has been assigned to me for UT of Ladakh. I have already filed a refund application with my old GSTIN. What will happen to that refund application?

All refund applications filed under old GSTIN, will be processed by designated Tax officials of the old GSTIN and amounts will be credited to your Bank detail as provided in old GSTIN. You do not need to file a fresh refund application, in these cases, using your new GSTIN.

17. I have received an intimation that a new GSTIN has been assigned to me for UT of Ladakh. Where do I need to file my refund application?

You need to file all your refund applications, for the refund due under new GSTIN, in the new jurisdiction assigned to you, for the period effective from 1st January 2020.

Q. No. 18 to 19 are FAQs related to Merger of UT of Daman & Diu with UT of Dadra and Nagar Haveli and consequent changes on GST Portal for taxpayers

18. I have received an intimation that a new GSTIN has been assigned to me for UT of Dadra and Nagar Haveli and Daman and Diu. I have already filed a refund application with my old GSTIN. What will happen to that refund application?

All refund applications filed under old GSTIN, will be processed by designated Tax officials of the old GSTIN and amounts will be credited to your Bank detail, as provided in old GSTIN. You do not need to file a fresh refund application for these cases, using your new GSTIN.

Your refund applications for the refund due under old GSTIN for the period upto 31st July, 2020 are to be filed under old GSTIN only.

19. I have received an intimation that a new GSTIN has been assigned to me for UT of Dadra and Nagar Haveli and Daman and Diu. Where do I need to file my refund application?

You need to file all your refund applications, for the refund due under new GSTIN, in the new jurisdiction assigned to you, for the period effective from 1st August 2020 However, your refund applications for the refund due under old GSTIN for the period upto 31st July, 2020  are to be filed under old GSTIN only.

20. Can I enter Bank Account details while claiming refund of excess amount available in Electronic Cash ledger?

In case you are a casual or NRTP taxpayer, whose registration was not granted and want to claim refund of excess amount available in Electronic Cash Ledger, you can login to the GST Portal using TRN (Temporary Reference Number) and enter Bank details. Click here to know more about how to login using TRN.

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